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What's my drive shaft snapped at the yolk, I filed a claim and they told me that my drive shaft was not covered, but the drivetrain is covered, I've been working on cars for years and I have always thought that the drive shaft was a part of the drivetrain I informed...
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#1092385
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Beware they will use two phrases in their contract , one will have to do with parts wearing out and secondly hitting a pothole is considered a collision, neither of which will they pay for . so why have an extended warranty , parts don't just stop working for no...
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1.1
I didn't like
  • Misrepresentation about coverage
  • Did not cover new part when needed
  • Lied about coverage
#1083700
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Ive purchased 2 separate Extended Car Warranties for the same vehicle from this company. I purchased the first warranty in 2009 when my vehicle (2007 Nissan Frontier NISMO) had 30,000 miles for $1,500. The coverage on this warranty has in force for 5 yrs or 100,000...
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#1082260
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Warranty Direct Auto Claim Review

Warranty Direct
#1037345
This is the worst company ever they give you the runaround lie and try to find a way to get out of paying a claim my truck in shop for 6 weeks they kept having them tear down parts which ran the coast up long story short bill was 3500 they only paid 1600 of bill i was only to pay 100 deductable be aware im filling law suit aganist them now
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Short Review on November 11, 2016

Warranty Direct
#953323
1.0
Details
I would not recommend any one to get this company for there ex.warranty look some where else they are full of it
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Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
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Warranty Direct Auto Warranty Review

Warranty Direct
#924199
1.0
Details
This is the worst company I've ever delt with. I can't even believe they get away with treating their customers this way.... Freud.
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Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Service Scheduling
Staff
Turnaround Time
Value for money
Warranty
Website

Warranty Direct Car Warranty Review

Warranty Direct
#900568
1.2
Details
They are a blindsided business and don't pay like they supposed but instead try to convince me that I was over charged.what bmw shop you know charges under 100 dollars for labor. Nor in my contract does it states a reasonable price for parts.
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Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Warranty
"Warranty Direct" has been a thief in the extended auto warranty industry for over 30 years. Their unique approach of "customers LAST" is what makes their business so successful and has earned them millions of dollars by denying auto warranty claims. Their claimed...
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1.0
I didn't like
  • Misrepresentation about coverage
#1036561
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On February 14, 2017, I contacted Warranty Direct and spoke with Scott Wenzel. Scott was apparently an amazing salesman, answered all the questions that I had to my satisfaction and got me to commit to them. The problems started on March 23, when the AC started acting...
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1.4
I didn't like
  • Misrepresentation about coverage
#1029289
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BUYER BEWARE: I researched many different warranty companies and finally decided to go with Warranty Direct for two particular reasons: (1) they warranty the vehicle for repairs up to $12,000 rather than simply the value of the vehicle. In other words, if the vehicle...
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h.kitchener
h.kitchener

Wait and see what the attorney can do for you, but I seriously question whether you knew the vehicle had a problem and signed up for the warranty coverage, waited the required...

1.9
I liked
  • Cheaper than buying warranty from dealer
I didn't like
  • I still had to pay hundreds more to get the car fixed
  • Lied about coverage
  • Dishonest business practices
#986687
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My wife and I entered into a contract for extended service on my 2009, Mercedes Benz GL450 vehicle on August 16, 2016. On December 2, 2016, we delivered this vehicle to Mercedes-Benz of Sugarland, 15625 SW FRWY, Sugarland, Texas 77478. We dropped it off for regular...
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1.3
I didn't like
  • Lied about coverage
  • Misrepresentation about coverage
#985469
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Purchased this warranty for my 2006 Diesel truck, truck has 148k miles. Have been making payments on the plan for over 20months. I have 4 payment remaining and filed a claim for the first time. Truck has a transmission leak and needs to replace catalytic converter,...
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1.6
#958872
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We have a real issue the oil pump failed and Warranty Direct has put off deciding if they will pay for and demanding that I pay for over 2500 dollars of diagnostics and has not provided the rental coverage and now wants more diagnostics that I am responsible for. My...
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1.2
#954372
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Scam! Absolute garbage and lies. They gave me the run around when it was time to pay up for coverage. They said they have to send a field agent to review the claim which will take up to 72 hours. Cancelled it and paid for my repair out of pocket because I can't be...
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1.0
#948833
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