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"Warranty Direct" has been a thief in the extended auto warranty industry for over 30 years. Their unique approach of "customers LAST" is what makes their business so successful and has earned them millions of dollars by denying auto warranty claims. Their claimed...
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1.0
I didn't like
  • Misrepresentation about coverage
#1036561
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On February 14, 2017, I contacted Warranty Direct and spoke with Scott Wenzel. Scott was apparently an amazing salesman, answered all the questions that I had to my satisfaction and got me to commit to them. The problems started on March 23, when the AC started acting...
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1.4
I didn't like
  • Misrepresentation about coverage
#1029289
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BUYER BEWARE: I researched many different warranty companies and finally decided to go with Warranty Direct for two particular reasons: (1) they warranty the vehicle for repairs up to $12,000 rather than simply the value of the vehicle. In other words, if the vehicle...
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h.kitchener
h.kitchener

Wait and see what the attorney can do for you, but I seriously question whether you knew the vehicle had a problem and signed up for the warranty coverage, waited the required...

1.9
I liked
  • Cheaper than buying warranty from dealer
I didn't like
  • Misrepresentation about coverage
  • Lied about coverage
  • Dishonest business practices
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Warranty Direct Auto Claim Review

Warranty Direct
#1037345
This is the worst company ever they give you the runaround lie and try to find a way to get out of paying a claim my truck in shop for 6 weeks they kept having them tear down parts which ran the coast up long story short bill was 3500 they only paid 1600 of bill i was only to pay 100 deductable be aware im filling law suit aganist them now
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Short Review for November 11, 2016, Other

Warranty Direct
#953323
1.0
I would not recommend any one to get this company for there ex.warranty look some where else they are full of it
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Warranty Direct Auto Warranty Review

Warranty Direct
#924199
1.0
This is the worst company I've ever delt with. I can't even believe they get away with treating their customers this way.... Freud.
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Warranty Direct Car Warranty Review

Warranty Direct
#900568
1.2
They are a blindsided business and don't pay like they supposed but instead try to convince me that I was over charged.what bmw shop you know charges under 100 dollars for labor. Nor in my contract does it states a reasonable price for parts.
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My wife and I entered into a contract for extended service on my 2009, Mercedes Benz GL450 vehicle on August 16, 2016. On December 2, 2016, we delivered this vehicle to Mercedes-Benz of Sugarland, 15625 SW FRWY, Sugarland, Texas 77478. We dropped it off for regular...
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1.3
I didn't like
  • Lied about coverage
  • Misrepresentation about coverage
#985469
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Purchased this warranty for my 2006 Diesel truck, truck has 148k miles. Have been making payments on the plan for over 20months. I have 4 payment remaining and filed a claim for the first time. Truck has a transmission leak and needs to replace catalytic converter,...
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1.6
#958872
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We have a real issue the oil pump failed and Warranty Direct has put off deciding if they will pay for and demanding that I pay for over 2500 dollars of diagnostics and has not provided the rental coverage and now wants more diagnostics that I am responsible for. My...
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1.2
I didn't like
  • Liars
#954372
Reply to reviews
Scam! Absolute garbage and lies. They gave me the run around when it was time to pay up for coverage. They said they have to send a field agent to review the claim which will take up to 72 hours. Cancelled it and paid for my repair out of pocket because I can't be...
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1.0
#948833
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I had a contract with Warranty Direct for a liitle over 4 years with 46000 miles left on the contract. I didn't have any issues with filing claims but what I did have an issue with was when I sold my car. I was told to fill out the cancellation form and have it...
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2.8
#931331
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We purchased a $1265 extended warranty, which we NEVER used, from Warranty Direct (WD). We owned the car for 69 months, under a 72 month warranty. When it came time to sell the car I emailed WD a request to cancel and refund any remaining monies- which was of a small...
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#923798
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I have a 2003 Infiniti G35 with 128,000 miles excellent condition. I was told I have $12,000 coverage for the next 5 years. I had an transmission problem so I called Warrenty Direct to ensure if I need replacing transmission I am covered. No only $2,200 for trains...
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#901973
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