Manufacturer: Warranty Direct Category: Warranty Clear all filters (18 of 18 reviews match)
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"Warranty Direct" has been a thief in the extended auto warranty industry for over 30 years. Their unique approach of "customers LAST" is what makes their business so successful and has earned them millions of dollars by denying auto warranty claims. Their claimed...
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1.0
Product
Warranty Direct Car Warranty
I didn't like
  • Misrepresentation about coverage
#1036561
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On February 14, 2017, I contacted Warranty Direct and spoke with Scott Wenzel. Scott was apparently an amazing salesman, answered all the questions that I had to my satisfaction and got me to commit to them. The problems started on March 23, when the AC started acting...
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1.4
Product
Warranty Direct Car Warranty
I didn't like
  • Misrepresentation about coverage
#1029289
Reply to reviews
We have a real issue the oil pump failed and Warranty Direct has put off deciding if they will pay for and demanding that I pay for over 2500 dollars of diagnostics and has not provided the rental coverage and now wants more diagnostics that I am responsible for. My...
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1.2
Product
Warranty Direct Car Warranty
#954372
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Warranty Direct Car Warranty Review

#900568
1.2
They are a blindsided business and don't pay like they supposed but instead try to convince me that I was over charged.what bmw shop you know charges under 100 dollars for labor. Nor in my contract does it states a reasonable price for parts.
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Warranty Direct Car Warranty Review

#857818
I've been with warranty direct did over five years and can say I've been very pleased to date. I just recently purchased s extended warranty on Lincoln Navigator and it very pleased. Fred Doughty
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Warranty Direct Car Warranty Review

#840943
1.0
I have a powertrain enhanced warranty and they won't fix my car. I'm paying and the seal and gaskets are leaking causing my car to smoke and they could careless if the engine blows. I would not recommend them to anyone.
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I had a contract with Warranty Direct for a liitle over 4 years with 46000 miles left on the contract. I didn't have any issues with filing claims but what I did have an issue with was when I sold my car. I was told to fill out the cancellation form and have it...
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2.8
Product
Warranty Direct Car Warranty
#931331
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We purchased a $1265 extended warranty, which we NEVER used, from Warranty Direct (WD). We owned the car for 69 months, under a 72 month warranty. When it came time to sell the car I emailed WD a request to cancel and refund any remaining monies- which was of a small...
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Product
Warranty Direct Car Warranty
#923798
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I have a 2003 Infiniti G35 with 128,000 miles excellent condition.I was told I have $12,000 coverage for the next 5 years. I had an transmission problem so I called Warrenty Direct to ensure if I need replacing transmission I am covered. No only $2,200 for trains...
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Warranty Direct Car Warranty
#901973
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I have a 2008 BMW 750Li.I purchase coverage a couple of months ago. I had to wait the 1st 30 days before coverage kicked in. However the 1st claim a tried i had transmission failure. I took it to a reliable specialist they requested a freeze frame data report from the...
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1.1
Product
Warranty Direct Car Warranty
I didn't like
  • Policy has double stanards
  • I still had to pay hundreds more to get the car fixed
  • Did not cover new part when needed
#891015
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Don't buy a warranty from Warranty Direct..SCAM!!!!!!!!!!!!
Don't buy a warranty from Warranty Direct..SCAM!!!!!!!!!!!!
Don't buy a warranty from Warranty Direct..SCAM!!!!!!!!!!!!
Warranty direct is a scam to no end...they try and find every loophole not to honor their service...customer Dis Service rep name Tyreke had the audacity to say most mechanics used previous experiences to make assumptions why cars have issues..he also stated because...
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Product
Warranty Direct Car Warranty
#889244
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I purchased an extended warranty on the used car I bought. I wanted future possible repairs paid for. The plan was paid in full. I took my car in for a repair I thought was a covered item, only to discover it was not! Per a CSR from WD, normal wear and tear on parts is...
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1.0
Product
Warranty Direct Car Warranty
I didn't like
  • I still had to pay hundreds more to get the car fixed
  • Lied about coverage
  • Did not see that auto was repaired as promised
#863992
Reply to reviews
Horrible Company !!! I started having problems with my transmission not wanting to go into 3rd gear when it heats up, Took my car to a very reputable Dealership to have this matter checked, was told full internal failure. Warranty direct informed the service center...
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1.0
Product
Warranty Direct Car Warranty
#862892
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