Not resolved

I purchased a policy for my Honda Civic Hybrid last year, mainly because I was told that my hybrid battery was covered, even though the policy says batteries are not covered.The sales rep said that was referring to the regular battery, not the hybrid battery.

Well, the hybrid battery died last week, so I filed a claim and they denied it. This is the second major repair that they have refused to cover.

Earlier this year my EGR valve needed to be replaced, and they denied this because they said it was part of the exhaust system.

These guys are a total ripoff.I wonder if there is anything on the car they will actually cover.

Review about: Warranty Direct Warranty.

Monetary Loss: $5000.

Had an Experience with Warranty Direct?

Write a review


Terms of Service
Post Comment

Sorry I did not notice that there was a direct response from Warranty Direct on 12/2.I have contacted customer service and they have told me that it doesn't matter what the sales rep told me verbally, they will not cover the hybrid battery replacement.

I appreciate your offer to pull the call. Do you have the authority to authorize my claim if indeed your sales rep did misrepresent the coverage of this item?

If so, please email me directly at and I will provide you with the policy and claim numbers.Thanks.

Doctor H


I had a zero deductible "premium policy" on my Corvette. I never used it in five years. When I had a claim that came to $3000, they only approved $1400 and left me holding the bag for $1600.

They refused to send an inspector out to verify the extra labor was needed to complete the job.They make money by running a shell game with their customers.

Hurley, New York, United States #384372

Please contact our customer service department with your policy #. Call toll free at 800-621-2783

I would like to pull your call and see what you were told on the phone because hybrid batteries are indeed not covered.

You May Also Like

Don't buy a warranty from Warranty Direct..SCAM!!!!!!!!!!!! Warranty Direct "Warranty direct is a scam to no end...they try and find every loophole not to honor their service...customer Dis Service rep name Tyreke had the audacity to say most mechanics..." Read more Sherriff Goslin Roofing - Sherriff-Goslin Company, what the did to us was despicable. How the BBB can still rate them A+ is a scam! Sherriff Goslin Roofing "All views expressed in this review are our own and do not necessarily represent the Sherriff-Goslin Company's (noting the Mansfield, Ohio branch), the BBB's (noting the BBB serving Western Michigan)..." Read more Gutter Helmet - Gutter Hemet Scam Gutter Helmet "Mike,I've been in Business since 1972 doing Roofs,Siding, Building Homes and also do Insurance repairs since 1987 in most ct. towns. I Have a customer that had Gutter Helmets put..." Read more Leaffilter North - LeafFilter's heavy handed sales practices & an oncall lawyer illustrate how adept they are at robbing their customers Leaffilter North "3/4/2015First and for most - if you get these filters pay with a credit card or open their credit card. When you have issues and want them off your house..." Read more Oceans6 - Racially harassed by this sleaze-bag you employ Oceans6 "Truck parked illegally at McDonalds so I tell the guy in the pics that the truck shouldn't be parked there. He started up by telling me to go back to..." Read more Resella Pharmaceuticals - Fake company , please local police should arrest them Resella Pharmaceuticals "in july i bought 5x Calcium Hydroxyapatite Microsphere Gel with order number #2635 with track number UA377288431US and UA377288431US using usps, however my package never come until now, i try..." Read more Lazada Philippines - LAZADA PH Defective Phone Return Item Refused Lazada Philippines "hello, good day. bakit nyo di tinanggap yung return refund ko.meron akong mga screenshots please re-evaluate nag refer kayo sa lbc ng padala, eh nadelay ako ng padala kasi may..." Read more Elon Property Management - Disgusting Dirty Place and they call them Upgraded???? Elon Property Management "Moved into an Elon property this month basically every time I walk in this place it just disgusts me first thing I do look for all the bugs in here..." Read more