Not resolved

This company wears you down so that you want to give up on ever getting your car back. My car went into the shop on April 26.

On April 27 I was told that I need transmission work. Warranty Direct took two weeks to make the decision, then shipped a used transmission with a cut harness. Two weeks later they shipped another with a cut harness. I have spent hours on the phone with this crappy company, gotten cut off numerous times and still don't have a car.

It is now May 28! They don't return phone calls and won't let you speak to management. Right now I am on hold waiting for a representative. I don't know how they stay in business.

I have been lied to since the beginning of this terrible experience. They even referred me to a company called LKQ--the company who shipped the transmissions. Now I am dealing with them as well. Why do I have to do the investigative work on what is going on with my car?

On top of it all, I got an email from Warranty Direct asking me to renew.

If you want to avoid stress and not take the risk of having a nervous breakdown then stay away from this awful organization. It is now May 28, more than a month after the claim was made, and there is no resolution in sight.

Review about: Warranty Direct Warranty.

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LKQ is a affiliated with a self serve wrecking yard. Apparently they supply used car parts.

Warranty direct wanted the dealer to install a used part on my car.


Her "one bad experience" that lasted over a month is enough to let me know not to go through with the policy I have been offered.

Thank Sherry!!!


people can judge only based on their own experiences...


You must work for them. Every "run" I had was bad.

Got my car back and am going to have to sell it to a mechanic.

By the way, I got it back in July. Yes, horrible.


B/c of your one bad run in with them, the company is horrible? lmao

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