Update by user Feb 27, 2013
UPDATE: I launched a complaint against Warranty Direct and the parent company International at BBB but they were able to out gun me in the end. The either have a web reputation department or a company they hire to respond to any of the complaints placed on the web or at the BBB.
Per the BBB, as longs as a company responds to a complaint, the BBB doesn't file the complaint and therefore doesn't affect a company system -- pretty crappy grading system the BBB has. Pretty much I gave up after responding three times because I couldn't match the resource of a company to put in the last word.
Original review posted by user May 23, 2012
I am one of many consumers that have been misled by the sales claims of Warranty Direct. I will spare the readers the details but I want to encourage the people of this board to file complaints against their parent company, Interstate National Dealer Services, at the Better Business Bureau website.
Currently, Interstate National Dealer has an A+ rating with the BBB due to the low ratio of complaints to the number of total customers served. And maybe the company does offer nine other great services but having a terrible subsidiary such as Warranty Direct should NOT make it an A+ company. The A+ BBB rating is the link warrantydirect.com uses to on their website when you click on the BBB logo at the bottom of the home of page -- highly misleading as with anything else they do their.
Let's exercise what little power we have as consumers and submit a complaint against Interstate National Dealer regarding Warranty Direct. I just submitted mine prior to posting to this board. Every that have posted or planning to post to this board should also post at BBB.
Monetary Loss: $3000.