Warranty Direct refused my claim due to wear and tear
I have a policy with Warranty Direct who have decided to bounce my claim on the grounds that the component failed due to wear and tear and not as a result of mechanical failure. The manufacturer of my car, BMW claim that the failure is due to a mechanic failure and NOT wear and tear, yet at this stage they refute to budge! They are now making un reasonable and unfair requests for further investigation to be carried out presumably at my expense. There mechanic has already seen my car but they want the part taken out and stripped so they can look at it again. I believe that this will end up in court and if anyone has had similar issues and think that they could help then please e-mail me.
If anyone has or is in court with Warranty Direct I'd really like to hear from you if legally possible. Also anyone who may have had them reject a claim and then have won the fight against them.
My e-mail is firstname.lastname@example.org.UK
Monetary Loss: $1000.