I obtained this service in October 2010. I cancelled this service (both by phone and e-mail) in May 2011. According to their contract: " If this Contract is canceled within the first sixty (60) days if Vehicle was purchased new or thirty (30) days if Vehicle was purchased used and no claim has been filed, the entire Contract charge paid will be refunded. After sixty (60) days for new or thirty (30) days for used, or if a claim has been filed, an amount of the unearned Contract charge will be refunded according to the pro-rata method reflecting the greater of the days in force or the mileage driven based on the term of Contract and the date or miles when Coverage began. "
I paid each month and as time moved on, I paid more than the minimum amount. So why is it WHEN I HAVE NOT HAD ONE SINGLE CLAIM OR REPAIR, they REFUSE to issue me a refund? They said I "spent more than I paid."
How? I cancelled the policy before it was set to renew, on the day my final check went through. How can they claim something is "prorated" when I cancelled it beforehand? I paid for each and every month they said I was prorated and that in and of itsef doesn't make sense.
How is it that a company like this is still in business? Anyone have any idea on what I can do?
Review about: Warranty Direct Warranty.