1 comment

This company is terrible. They trick you into buying their coverage over other companies because they give you the lowest quotes with the most coverage. The problem is they word the contract very shady.

I called in 5 claims- every single one was denied!

I eventually canceled it and took a $600 loss (in only 5 months)

The total for my coverage was $2,800 policy but it wasnt worth wasting more money with them.

My first claim was to get my car towed to the dealer once the overheating light came on- I called and they said they would pay the first $45 (which is on the contract). I would have to cover the rest. They chose who they send out and I have to pay their negotiated rates- which is $90. So they cover half and I have to pay the other $45. I asked if I could find my own tow guy who will do it for $45, and they refused. They said you can save the invoice and we can reimburse you if its approved but there's no guarantee. This is where I started to doubt the warranty.

2nd time was because my ignition coil needed replacing. Now almost every single part in the engine is covered in the details except the word "coil" because its not directly stated- they denied. I asked "isnt coil part of the engine" and they said it is but since its not listed directly they wont cover it.

3rd- I had a check engine light on. Coverage says they will cover only 1 hour of this. The mechanic told me to diagnosis they will need 3 hours to do a tear down since they were getting a code from inside the engine. Warranty direct refused and said I would have to pay for this.

4rth- I needed an o2 sensor- I had bought the extra coverage for emissions for another $200. They denied this also because of my check engine light. They said the check engine light is still on so they don't know if the o2 sensor is bad or engine. They woudlnt pay for me to find out either. My obd2 sensor stated it was o2 but they woudl'nt buy it. They speak with you very nicely and are friendly but the minute you have a claim, they will NOT pay. I learned from this experience that I would never do business with this company ever again and I want to let everyone out there know to beware of this fraudulent company. It's a scam and they just want your money. Best to get a warranty through your dealership and save the headaches in my opinion.

Review about: Warranty Direct Warranty.

Monetary Loss: $600.

Had an Experience with Warranty Direct?

Write a review

Comments

Terms of Service
Post Comment
Cancel
Anonymous
#1103600

Thank you for a good review with all of the necessary details for others to make an informed decision on whether to purchase this kind of warranty.

You May Also Like

Sherriff Goslin Roofing - Sherriff-Goslin Company, what the did to us was despicable. How the BBB can still rate them A+ is a scam! Sherriff Goslin Roofing "All views expressed in this review are our own and do not necessarily represent the Sherriff-Goslin Company's (noting the Mansfield, Ohio branch), the BBB's (noting the BBB serving Western Michigan)..." Read more Window World - Bay window installation Window World "I spent $9000.00 so far to Window World in Birmingham Alabama having windows installed ....everything was ok until we got to bay windows in kitchen . I was told first..." Read more Empire Today - Unprofessional Installation Empire Today "Customer Service has tried to resolve my problem since the installation date. My original concern was the white caulking and quarter round on brown floor. I thought that caulking would..." Read more Leaffilter North - Disappointed customer. What a nightmare! Leaffilter North "Three weeks ago, I had a LeafFilter rep come by and tell me about the system. He had this great portfolio that with detail told me how they were above..." Read more When Best Buy delivery is SO bad, you take your money to Sears Best Buy "Last week of August 2017 to September 18 2017 . Boyfriend and I go to best buy to purchase a refrigerator, given that our fridge is dead and only the..." Read more Ideal Image - TATTOO LASER REMOVAL Ideal Image "Had a consultation with a girl at the Willow grove location in PA to have a small tattoo removed with a Picosure laser. She assured me that 6 treatments is..." Read more CAMPING WORLD CEO TRIED TO RUIN ME Camping World "South Florida RV Dealer Files lawsuit against Camping World for Fraud Civil Conspiracy, Theft of Trade secrets among other things. There is a thing called fair competition and I was..." Read more Elon Property Management - Disgusting Dirty Place and they call them Upgraded???? Elon Property Management "Moved into an Elon property this month basically every time I walk in this place it just disgusts me first thing I do look for all the bugs in here..." Read more