Product: Warranty Direct Warranty Clear all filters (120 of 120 reviews match)
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Just recently I need a new fuel pump on my 2011 Nissan Altima. It was approved the next day with no questions asked. About a year earlier the AC compressor went out and it was also replaced. With the fuel pump alone the warranty paid for it's self and more. I was very...
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4.8
Product
Warranty Direct Warranty
I liked
  • Fast approval
#807931
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I called for a quote on pre-owned car which has 48k miles. The price on the quote changed 4 times in 4 days...I was given a discount then it was taken away. I added the electronics pkg. then lost discount. I was then told if I finance I would get $150 off..when new...
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Warranty Direct Warranty
#802148
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I bought warrant direct in 2004 as an extended warranty for my new Toyota Sienna. shortly after the manufacturers warranty ran out I turned out to have problems that involved a new front end. so glad i had warranty direct. don't know the details because my husband...
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5.0
Product
Warranty Direct Warranty
I liked
  • Cheaper than buying warranty from dealer
  • Repair shop was paid directly
  • Quick honest decision about covering the repair
#780836
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Warranty Direct Warranty Review

#775820
2.5
Details
What a sorry company. Will not buy another warranty from this company. Sorry sorry company.
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Purchased the warranty to be safe, having an '04 Murano. When the head light burn out came in for a service , took it to the Dealership. Dealership call about the control arm needing to replace . I was thinking, that everything would be fine... well NO!!! They denied...
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Anonymous
1 dissatisfied ***sumer

This is post is for anyone who currently and in the past who's had issues with Direct Buy Warranty. Like all the consumers posting negative experiences with DBW, I had a perso...

Product
Warranty Direct Warranty
#700426
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I bought my WD contract at the same time I bought my 2009 Silverado. The Silverados have some serious defects and a lot of cheap parts (window switches). WD has paid for most (90%) of repairs. I feel very comfortable in saying that the WD contract saved me thousands...
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4.0
Product
Warranty Direct Warranty
I liked
  • Amount of repair savings
#687869
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Dont ever get warranty get warranty direct they will rip u off in a heart beat they a scam i try to get my car fix numbers of time and they have a reason why the cant fix my car then u be left with a bill so its just a waste of time.
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Anonymous
Anonymous

Thank you so much for all of the info! I just filled out their online form last night and today I spoke with a very nice lady who at the end, when I asked her to email me all ...

Product
Warranty Direct Warranty
#681214
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I noticed that my drivers side rear tire was wet with oil. I brought it to my mechanic and he told me the axle is bad, the axle bearing went and wore a groove in axle which caused the seal to go bad. After WD left my mechanic on infinite hold I told him to fix it and I...
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1.0
Gloucester Township, New Jersey
Product
Warranty Direct Warranty
I didn't like
  • Lied about coverage
#668549
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I brought the warranty 3 months ago. Now my transmission is failing i took the car to the dealer and placed a claim for the trans. in the policy it states that if the trans fail because of gaskets,seals or poor maintenance the trans would not be covered. I replaced...
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1.0
Product
Warranty Direct Warranty
I didn't like
  • Policy has double stanards
#639179
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Had front drivetrain replaced and during time it spent in shop the shop manager was unable to contact WD for authorization to fix parts for a day and a half. Upon replacing parts the hub/wheel bearings had to be replaced and WD refused to pay since they had already...
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Anonymous
Anonymous

Just noticing that Deidra's name at Warranty Direct has come up in more than one complaint. Sounds like she may be the unreasonable one at Warranty Direct.

1.0
Hamilton, New York
Product
Warranty Direct Warranty
#603200
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Pathetic that when you change your car and no longer need policy you have to pay an extra month,s fee as an administration charge. this is not advertised widely. the company seems to want to take your money and not give anything in return.I would not deal with them...
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Product
Warranty Direct Warranty
#588290
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